REFUND POLICY
We will be happy to refund your payment, less a one night room charge per villa booked plus the transfer fee, if we are notified eight weeks in advance of a cancellation or change. Christmas and new year´s weeks will not be refundable. Shorter notice will result in the villa rate being charged for the entire visit. We will send the corresponding refund via wire transfer within 30 days of your notification to us. Cancellations due to weather or transportation are not refundable. Villa rates are subject to change.
WHAT TO BRING
Current passport (in order to secure a Tourist Card at the airport), pesos, U.S. dollars or traveler's checks, sunscreen and a hat for the tropics. It's that simple.
TAXI SERVICE
Please let us know your flight arrival time and airline and our Villa Amor shuttle will pick you up at the airport and take you directly here. Cost is $170 round trip.
CAR RENTAL
Ask about our VIP car rental available at the Villa Amor concierge.
CHECK-IN
Please check-in at the villa amor reception, our check-in time is 3:00pm and check out time is 11:am . If you are arriving after hours, please notify us 24 hours in advance so we can
make special arrangements for your arrival. Please note Sayulita is one hour behind Puerto Vallarta, so plan your arrival time accordingly.
CONCIERGE
Our concierge service is open from 8:00am to 7:00pm. The concierge is your one-stop source for checking out water sports equipment, arranging taxi service, and learning more about local restaurants, shops and places of interest. The concierge can also assist you with Villa Amor's Special Services such as our popular boating excursions, next-day laundry service, and in-room massage.
VILLA AMENITIES
Some of our villas are equipped with a refrigerator, stove or hotplate, dishes, silverware, and cooking utensils. All villas have 110 wts outlets, hot and cold showers and ample bottled water for drinking and for cooking. All linens are provided.
HOUSEKEEPING
Our housekeeping staff will do thorough cleaning in your villa everyday.
GROCERIES
If you are planning an extended stay at Villa Amor, consider a shopping stop MEGA Comercial Mexicana, which is right on the way. Take the right side lane after passing by Flamingos Golf Course (do not get on the bridge). Otherwise, the local stores in Sayulita have a good grocery selection.
MEDICAL EMERGENCIES
Sayulita now has a new medical clinic right in town. The closest hospital is in San Francisco (San Pancho) about 15 minutes north of Sayulita. The hospital is staffed 24 hours a day and has an ER.
In addition, Puerto Vallarta offers an excellent 24 hour medical center called Amer+Med which is located in the Plaza Neptune shopping center just south of the airport.
INTERNET
For your convenience, there is Free WIFI service available at the restaurant/beach area.
NO PETS
Thank you for observing this policy.
